Quay Cosmetics is fairly new to the market, but they are doing everything right.
A Queensland based business with a great product mix with everything from makeup to skincare, brushes, products for your nails, hair and all over the body. We’re also liking the free shipping when you spend over $99 and of course Afterpay.
As far as products go the brands carried by Quay Cosmetics are middle of the road brands such as
- Kylie Cosmetics
- Jeffree Star
- BH Cosmetics
- Beauty Creations
- Gerard Cosmetics
- LA Colors
- LA Girl
- LA Splash
- Too Faced
- Silver Bullet
- Urban Decay
- Urban Studio
- Absolute New York
Quality of Products
We put in a fairly large order of items and it’s safe to say all items arrived in great condition and as were presented online, so we have nothing to complain about here.
Here are some of the items we tested out:
- Charcoal purifying facial sheet mask by Beauty Treats
- 12 Color Cream & Contour Palette Beauty Creations
- White Pro Coverage Illuminating Foundation by LA GIRL
- Pretty in Pink – 10 Piece Brush Set with Cosmetic Bag by BH COSMETICS
As far as pricing of products goes it’s pretty close to what you will pay at your local department store. Apart from some of the items on sale.
It can be somewhat more convenient to order online and have it sent to you than getting to your local department store on the weekend and trying to find parking.
Shipping and Delivery
Shipping costs are a reasonable $7.95 regular post (3-5 days) and $10.95 express post (1-3 days)
Or Free for orders over $99.
Dispatch from the time of order is 2 – 3 business days which is relatively slow for an online business where we are used to seeing same day or next day dispatch. All up you could be waiting 1 full week to receive your goodies.
Checking Out and Payment Methods
Amex, Diners, JCB, MasterCard, Paypal and Visa are accepted along with Afterpay.
Online Store Design and Usability
The site is secure using https SSL which is absolutely essential when buying anything.
The design of the website quaycosmetics.com.au is simple and rather bland, however functional and relatively speedy.
One of the biggest issues we have are with makeup palettes. The palette colours are not going to look the same on every display and may actually be a little different in real life. This is not really helpful for anyone trying to match to their skin colour.
There is even a clause in the returns policy that advises that customers are not able to return the item for ‘wrong choice’ including the wrong choice of colour palette. Ouch! It’s quite possible that’s the reason why the 21 colour or more palettes are popular!
Quay Cosmetics ABN – 57751441126
PO Box 19
Arundel QLD 4214