One of my most hated responses is ‘ I just work here.’ When there is an issue at the place you work at, it’s everybody’s issue. Be a team player, take some responsibility and fix that issue!
Today I called a restaurant to let them know that they are breaching consumer laws by not displaying what the EFTPOS / Credit Card payment surcharge was. Consumers were only told at the point of transaction. After they had eaten and ready to leave.
The response I had from the waitress was ‘hey, I just work here’ and nothing was going to be done about the issue. So I responded and said then pass the message on. Now, I know that the message did not get passed on at all. After all, she only works there.
Author’s Bio
Chet Carter is an IT Professional of 22 years, but has worked with a range of businesses giving him in-depth understanding of many different industries. Chet Carter is a business owner but shares his knowledge and experience through posts like these.
