Amazon is launching an online gardening and outdoor furniture store.
What worries me the most are the following words “Bunnings reckons it’s not even nervous because its customers prefer to shop in store.”
These exact words were used by Blockbuster Videos management. Blockbuster Video is now defunct with all stores closed.
It is unlikely that Bunnings will loose all customers, they will loose the weekend warrior segment but will likely retain tradies, and customers doing larger projects.