Britex Carpet Cleaners

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The Britex Carpet Cleaner is a carpet shampooer machine that is hired out to the public to DIY clean your carpets. It’s marketed on the premise that there are cost savings by doing it yourself. 

Unfortunately, there are NOT MUCH COST SAVINGS, you are really only trading your money for your own time. Get a quote from a local professional business and you will find that it’s about $110 for 4 bedrooms. Hiring the Britex and having to buy chemicals for the machine will set you back about $77, you then have the next 3 hours or more of your time cleaning carpets. It’s not worth trying to save $33, your time is worth more than this.

  • $38.50 for 24-hour hire of the Britex
  • $15.60 for a bottle of carpet cleaner
  • $8 for the defoamer
  • $15.60 for a bottle of Britex Odour Blaster

Don’t expect professional results if you are new to carpet cleaning. Unless you have been cleaning 10 carpets a day 5 days a week for the last 3 years. An expert is someone who has spent more than 10,000 hours cleaning carpets. There is plenty that can go wrong and only experience can help you.

Common problems we’ve seen are people adding too much chemical, not adding any defoamer or not enough defoamer, using water that is too hot, water that is cold, getting the carpets too wet, not cleaning the Britex machine multiple times before use and of course don’t forget to do a patch test on your carpets or rugs before use. While the Britex chemicals do not contain bleaches and are classified as mild it’s best to be safe than sorry.

The next thing to consider is the quality of the chemicals sold with the Britex machine. A professional would be using industrial chemicals which may give a superior clean or a deeper clean.

We’ve used the Britex a few times before and we will never use the system again. We were held up in the store because Britex needed at least 2 forms of identification and a mobile number. A photo id was not good enough, it had to be a drivers license. We didn’t know you had to know how to drive a car before you could use a Britex.

As per their website “You will need to present two forms of ID and your mobile phone number for validation. The ID must include your Australian driver’s license and a 2nd ID that shows your address such as a utility bill or bank statement.”

Not only a waste of time, but the Britex literally gave us one of the worst cleans we’ve ever seen. The carpets came out stained and muddy and worse then we started, the carpets then had a smell for 3 days until the carpets dried, once wet again they would smell again.

We took the Britex back to the store we hired it from and they said that it seems the person who hired it before us did not clean it properly or used it on something very dirty. We had to call in a professional to steam clean and deodorise the carpets just to fix the issues the Britex had caused.

Under no circumstances could we ever recommend using the Britex, we’ve used it a few times with poor results and poor customer service.

On a side note, the Britex machines are quite loud and produce 86 – 88 dB of noise. 4-6 hours per day is the recommended level of use without hearing protection. No warnings are provided by Britex or the stores offering the Britex for hire, which is rather criminal in our eyes. You and other people around the Britex machine should wear hearing protection when the Britex machine is in use.

How long can a person endure a certain noise level before hearing impairment occurs?

decibel exposure chart



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